Charters of the Realm

Legal Hub

Every policy that governs your time in Thronestead, gathered in one place. Each charter below opens with a plain-language summary, so you know what you are agreeing to before you read the full text.

3 binding policies Last revised March 30, 2026 Applies to all Services

The three binding charters

Terms of Service

The agreement

How you and Thronestead agree to behave. Covers your account, what you may and may not do, billing, virtual content, and dispute resolution.

  • You are responsible for everything done under your account.
  • Cheating, exploits, fraud, and harassment can mean removal.
  • Virtual items are licensed entitlements, not property.

Privacy Policy

Your data

What we collect, why we collect it, how long we keep it, and your rights to access, correct, export, or delete your information.

  • Account, gameplay, and device data — what each is used for.
  • Your rights: access, export, correction, and deletion.
  • How to file a privacy request and where to escalate.

Code of Conduct

The community

How players are expected to treat one another in chat, alliances, diplomacy, and in-world actions. Defines what is allowed, what is not, and how violations are handled.

  • Zero tolerance for harassment, threats, and hate.
  • Alliance leaders are accountable for their treasuries.
  • Reporting flow, evidence, and appeal process.

Need help understanding any of these?

Ask through Contact Support and choose the Legal / Terms or Privacy Request category. The team will reply directly — you do not need legal training to ask a question.

Open Contact Support

Other resources

FAQ Common questions Patch Notes Release history Contact Support Open a ticket

About these summaries. The plain-language descriptions are for orientation only. The full text of each policy is the controlling version and prevails over any summary if there is a difference.